Run the Browser Check
The Browser Check makes sure that your laptop or desktop has everything you need to answer questions in assignments and work in your course. If any components are missing, the Browser Check helps you install them. You do not need to run the Browser Check on a mobile device.
The results of the Browser Check appear in a new window:
- If a component name is displayed in red, click the Install Now link to install the missing component.
- If you see Check Version after a component's name, the Browser Check can't determine whether you need to install it. Click this link to open a test page that will tell you whether you need to install or upgrade the component.
- Components that you already have are shown with a check mark.
You can click Details to view information on what the component does and where you can find out more about it. Click Hide Details to close the information box.
If you have any problems installing or using the components, click Troubleshooting Topics, Product Support, or View System Requirements for helpful tips.
The Browser Check runs automatically the first time you access your course. In many courses, you also can access a Browser Check link on your course home page.
If you are missing any components needed to work in your course, you are prompted to install them. Some components are optional, but you may need them to get help when you are practicing and doing homework.
You must have administrator rights to your computer to install any type of software on it. If your computer belongs to you, you almost certainly have administrator rights. If the computer belongs to someone else (for example, your company or your school), you probably don't. Click the Administrator Rights link at the top of the Browser Check window to find out how you can check whether you have administrator rights.
If you use pop-up blocking software, you may need to disable it or set it to allow pop-ups from Pearson sites. See Deal with pop-up blockers for details.