Support is available for instructors and students from the following locations.
In addition, Faculty Advisors who have used Mastering in their own courses are available to share their Mastering experiences. To contact Faculty Advisors: Click Ask an Expert Mastering User on the Course Home page, under Learn More.
Content issues
Contact the publisher to report issues that you or your students encounter with questions available through Mastering. For details, see How to report issues.
If you see the same issue in several items: Check system requirements to make sure your computer and browser are set up properly, including any players or plug-ins.
Questions about Modified Mastering
Go to http://247pearsoned.custhelp.com.
The more specific information you can provide, the more quickly your issue can be resolved.