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Username and Password Guidelines
Keep your account safe and secure! Do not share your username and password with anyone. Use the following guidelines for creating a secure username and password.
- Must be between six and 50 characters long.
- Can contain any letters from a to z and any numbers from 0 through 9.
- Can contain spaces and some special characters, including @ (at sign) . (period) - (hyphen or dash) _ (underscore).
- Can contain non-English characters (such as é).
- Is not case-sensitive.
- Must be between eight and 32 characters long.
- Must include at least one number or special character and one letter.
- Can contain any letters a to z and any numbers from 0 through 9.
- Can contain some special characters, including @ (at sign) . (period) - (hyphen or dash) _ (underscore).
- Cannot contain spaces or non-English characters (such as é).
- Is case-sensitive.
- Must be different from your first name, last name, and username.
To help make your password more secure:
- Do not include in it any personal information, such as your first name, last name, username, or birth date. Avoid regular words from a dictionary.
- Replace letters with numbers. You might use the number 3 instead of an e, a 1 instead of an i, or a zero instead of an o. For example: b0st0ndud3 (bostondude) or 1mag1n3that (imaginethat).
- Create a phrase instead of just one word (for example, MyGrade100).
- Use an alternate spelling like those in text messaging (for example, fud for food).
- The more random a password is, the more secure it becomes. For example, the password kH24762iED is much stronger than 1biggertree.
If you need more help creating a secure username and password, contact Support.