Help: General

• Watch a Registration Video
• About the License Agreement and Privacy Policy
• What is registration?
• How do I register and create my user account
• Results of registering
• What course materials can I access?
• To contact your Pearson Education sales representative
• To contact Pearson Education Product Support
• Operating system requirements
• Web browser requirements and settings

Watch a Registration Video

Watch a registration video so you know what to expect when signing up online.

• Registering with an access code
• Registering with a credit card

If you are using a credit card, you can watch a video for just that page that is tripping you up. Click on the video you want below.

• Creating or entering your login name and password
• Giving us your school information
• Filling in credit card info and billing address

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About the License Agreement and Privacy Policy

You must agree to the License Agreement and Privacy Policy before you can register for your course or other product. Read the information and then click the "I Accept" button to continue.

If you click the "I Decline" button, you get another chance to register using a fake name (pseudonym). You still have to accept the license agreement if you want to register. But with a pseudonym, your personal identifying information is protected.

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What is Registration?

Registration is the way that you get access to Pearson Education websites and online products. For some products, you register using a printed Access Code. Other products let you use a credit card online to buy access.

Registration is easy! If you registered for a product before, just enter your login name and password. After you register, you can log in and start working with the course materials immediately.

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How do I register and create my user account?

Check that you have a compatible computer and web browser, set appropriately.

• Follow the steps to register.
• Remember to fill in required fields that are marked with a red asterisk
• You might need a CourseID (CourseCompass) or a Class ID to register. Your instructor will give this to you.
• If you registered for another Pearson course, select "Yes, Look Me Up" on the first page. Then enter your login name and password. This new Pearson course will be added to your account. You'll only have one login name and password to remember!

If you don't have everything to complete the process in one session, click Cancel and return later when you do. Your access code is valid until you complete the process successfully. For online purchase, your credit card is not charged until you complete registration.

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Results of Registering

Congratulations! You are now registered to use this course or product.

You have a Pearson Education account for your personal use. You can use the same account the next time you register for a Pearson product.

You have a subscription to the product for a certain length of time. Your registration confirmation e-mail and account summary page tells you when your subscription expires.

You can log in and start working right away with the online materials:

• To log on immediately, just click the "Log in Now" button on the Confirmation page.

• To log in later, go to the website (like CourseCompass.com) click Log In, and enter your login name and password.

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What course materials can I access?

Would you like to see what course materials you can access? Do you want to change your email address? Use the confirmation email and Account Summary to look at your user account.

After you register, you can check your user account information, including your login name and password and the sites you can access.

• Confirmation email
  After you register for a product, you get an email with your login name, password, and the sites that are included in the product. Keep this email for reference, for instance, if you forget your password. There is also a link to the Account Summary page. This page lists all the products you are registered for with this login name and password.
• Account Summary page
  You can update account information, such as your email address or school, from your Account Summary page. You can open the Account Summary page from the confirmation email, or click the View Account Summary link on the product website.

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Operating System Requirements

Windows®: 2000, XP, or VISTA.

Mac OS®: 10.2.x, 10.3.x, 10.4.x

Some websites may have slightly different requirements; check those sites for site-specific system, browser, and plug-in requirements.

Internet connection speed: Your Internet connection speed can be as low as 28.8 Kbps. This means that you can use a dial-up connection.

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Web browser requirements and settings

Microsoft® Internet Explorer®: Version 6.0 (PC), 7.0 (Vista)

Netscape® Navigator: Version 7.2 (PC) (Mac)

FireFox™: 2.0.x (Win2000), or 2.0 (WinXP, Vista, Mac 10.4.x)

Safari™ 1.0.x (Mac 10.2.x), or 1.3.x (Mac 10.3.x), or 2.0.x (Mac10.4.x)

Some websites might have site-specific system, browser, and plug-in requirements.

• To check your browser version, click the Help menu from your browser, then choose About.
• To download a newer version of your browser, go to the website:
  • For Internet Explorer, go to http://www.microsoft.com
  • For Communicator or Navigator, go to http://www.netscape.com
  • For Safari, go to http://www.apple.com.
• AOL users: Use AOL as your Internet Service Provider (ISP) to access the Internet, then run either Internet Explorer or Netscape browser within AOL.