Run the browser check
If available in your course, you and your students can run the browser check. If the required browser components are not installed, this wizard can help you install them. For example, to work with online questions you and your students might need QuickTime.
The browser check runs automatically for LMS linked MyLab courses.
Pop-up blockers, or ad-blocking programs, might block access to your course or prevent you from installing course components. Pearson recommends that you disable this software before running the Browser Check or working in your course. If disabling a pop-up blocker fails, you might need to remove it.
Most browsers, like Chrome and Firefox, come with built-in pop-up blockers. Disabling the pop-up blockers depends on the browser you're using. If you or your students are using standalone blocking software, see the documentation for that product.
Most pop-up blocking software lets you accept popups from individual websites that you can add to a list of exceptions. You can add Pearson sites to these lists if you don't want to block all pop-ups. For details, see the pop-up blocking information for your browser or standalone software.
To work in your online course, your browser must be set to accept cookies.
A cookie is a small piece of data that your online course stores on your computer. This data is used to track your identity and your choices when you move from 1 web page to another in your online course. For example, a cookie is used to remember who you are when you go from your Course Home page to the Homework page.
- If you're using standalone cookie-blocking software — See the documentation for that product.
- If you prefer to accept cookies only from specified trusted sites — You can tell the application that manages your cookies (your browser or a third-party application) to accept cookies from the sites you use to access your online course.
Administrator Rights to your computer are required to install any software — If your computer belongs to:
- You — You almost certainly have administrator rights.
- For example, your company or school — You might need their help.