Location: Answer questions in your player > Tips on using players

Tips on using players

Here are some answers to questions you may have about doing homework, tests, or quizzes in your player.

Which browser works better on a Macintosh?
Pearson recommends that you use Safari when you are working in the player. Although you can use Firefox on the Macintosh, the player works better in Safari.
What happens if I start my homework just before it is due?
If you start a homework assignment just before its expiration time, the results depend on your instructor's course settings. You can continue working on the assignment normally if your instructor allows it. If your instructor does not allow access after the due date, you can continue working on the assignment as long as you don't leave the homework.
Why can't I view videos or animations?
To display videos and animations, you must have installed the appropriate plug-in or player (for example, QuickTime). To install a plug-in or player, use the Browser Check.
Why is my test shown as incomplete?
Once you enter a test, you must remain in it until you have completed and explicitly submitted it. Do not click the browser Back button or links to other pages in your course until then. Navigating to other pages ends your test session and flags your test as incomplete.

Depending on how your instructor set up the test, you can resume the incomplete test on your own, or you may need your instructor's permission. In some cases, you may not be able to access any other part of your course before you get your instructor's permission to finish the test.
Can I copy and paste text in the player window?
If your course uses the latest version of the player, you can copy and paste text in a question. Select the text you want to copy and then type Ctrl-c. To paste the text you just copied, type Ctrl-v. Use the Control key on both Mac and PC.

Because of the way Flash interprets your keystrokes, you have to press one key at a time. So, for example, to type Ctrl-c, you first press the Ctrl key, then press the c key, then release the c key, and finally release the Ctrl key. Not all players support copy-and-paste keystrokes.
Why don't I see a grade for my essay question?
If you are reviewing a test or quiz that includes essay questions, you will see whether you answered those questions correctly only after your instructor has finished grading them by hand.
Why can't I practice my homework questions in Review mode?
If you are reviewing a homework assignment and your instructor has limited the number of times you can retry a question, you do not see the Similar Exercise or Try Again button when you review the question.

See also:

Use the player with JAWS