Updated April 2, 2024
A number of new features and updates were released for Pearson online MyLab courses. Search online help within your course or go to the product website for more information about the new features.
Released on April 2, 2024 (version 35)
AI Instructor Tools (Beta) - Instructors can now use artificial intelligence (AI) chatbots to help find items to add to assignments for Blitzer: College Algebra, 8e in MyLab Math, and Miller-Nobles/Mattison: Horngren's Financial & Managerial Accounting, 8e in MyLab Accounting.
Badging for Credly - Course producers now have the functionality to build courses that support badging with Credly.
LockDown Browser - You can download and use the latest LockDown browser software version: MacOS version 2.1.2.02, released February 5, 2024.
OneTrust Cookie Banner - The integration work for the OneTrust cookie banner is complete. Users must now allow cookies.
PAL Integration - The integration work for the Practice Anatomy Lab™ (PAL) tool includes the development of course copy, assignment copy, coordinator/member support, and assignment imports. PAL is released in select courses but not yet generally available to the market.
Pendo - In-product messaging is updated to improve the delivery and timing of communications to users.
ProctorU - The ProctorU proctoring platform for MyLab courses retired January 15, 2024.
The gradebook displays results for IT grader assignments. If an IT grader assignment has partial point values, the result does not round up.
The program does not change scores when a student reviews homework. There are no penalties for reviewing the assignment if it's considered late in an LMS.
The gradebook correctly filters and loads pages. If you select Study Plan and filter by Chapter, the page loads and shows the correct results.
The gradebook correctly shows scores. In all gradebook views, scores show properly without having to clear the cache.
The program copies grade sync settings during the course copy process. If you copy a linked coordinator course to a member course, the grade sync settings are copied to the member course.
The program correctly shows member course gradebooks. If the course coordinator navigates between courses and gradebooks, they do not receive an error message.
The program retains the mastery status for assessments. If a student takes a skill check on a mastered topic, the mastery status does not change.
The program associates instructors with courses during the assignment import process. If you select Import assignments from other courses using this book and select Assignments from other instructors’ courses at an institution, the available options show the correct instructor names.
The gradebook syncs offline item scores to an LMS. When you manage offline items and add a score to an assignment, the score syncs to your LMS.
The gradebook shows students in alphabetical order. If you use the View All Quizzes or View All Homework Assignments view, students show in alphabetical order.
In Integrated Assignments, eText might not load depending on the user’s browser security settings. Enable third-party cookies to open eText in Safari or Firefox, or as an alternative, use the Chrome browser.
Individual student assignment results are not excluded from Overall Score calculations. Individual student assignment results are incorrectly included in the overall score when both:
To work around this issue:
Raw points are sent to the LMS gradebook from a member course that uses weighted points. When grade sync is enabled for a member course but not its coordinator course, changes to the number of points in an assignment in the coordinator course override weighted point settings in the member course. To work around this problem, change grade sync settings to raw points in the member course. When the raw points have been updated in your LMS gradebook, switch the member course settings back to weighted points. Your LMS gradebook will then update with the correct scores.
Instructors with results for an assignment cannot delete the assignment if they are included in the Gradebook averages. Assignments can be deleted only when there are no results, so instructors who have worked in an assignment as a student cannot delete the assignment without first deleting their results. As a workaround, instructors can omit themselves from Gradebook averages and then delete the assignment.
Assigned media that is not associated with an objective is included in results for an objective. From the Performance by Chapter Gradebook view, results for assigned media are incorrectly included in results for the objective when the media is associated with a topic or chapter but not with an objective.
Students taking locked-down tests cannot use the JAWS screenreader. To ensure that tests are completely secure, the Pearson LockDown Browser does not work with the JAWS screenreader. To work around this restriction, you can temporarily remove the lock-down restriction from the test and have your visually impaired students take the test before the other students begin. With this approach, the Gradebook entry for the test shows the results for all students. Alternatively, you can copy the test and remove the lock-down restriction for your visually impaired students. Using this approach, you would have to delete the results for the copied test and manually enter them into the Gradebook for the original, locked-down test.
When editing questions, you cannot save alt text that contains incorrect variables. When editing or creating a question using the Custom Question Builder, you cannot save alt text that contains an invalid variable and you do not see an error message.
Guided Solutions do not open in a reviewed homework that has no results. If students save a homework assignment without entering any answers, they cannot open the Guided Solutions while reviewing the homework. This intentional restriction is intended to discourage students from cheating.
Student Home does not show Best Score for quizzes and tests that have multiple attempts and are globally omitted. If a quiz or test is set to multiple attempts and is globally omitted, the first attempt rather than the best score displays on the Student Home.
System requirements vary depending on the product. Use the Browser Check from within your course to verify the system requirements.
For more information, select your product on the System Requirements page.
Notes:
Important! We recommend that you turn off all browser pop-up blockers when using your online course. Pop-up blockers may be included in your browser, firewall program, or as a standalone program.
For more information about your Pearson MyLab course, go to pearsonmylabandmastering.com. Select Browse by Discipline at the bottom of the page to find product-specific instructor resources, including tours and tutorials.
Go to AskPearson for help with your product via chat or phone or by searching support articles.