Get help on a question

While you are working on an activity question in the MyLab player, you can open a Question Help tool to get help figuring out the answer. Question Help tools are also referred to as learning aids. Select the player's Question Help button to display a list of the available tools.

The question help that is available depends on your course and the assignment, and the available question help tools can vary from one question to another. Question help is typically not available when you are taking a test or reviewing a completed assignment.

Question Help may display any of the following icons:

	Show Work opens the Show Work window, where you can demonstrate how you got your answer. This button appears only when your instructor requires that you show your work. When you are reviewing an assignment, the button changes to Review Show Work. Also see Use the Show Work window.
	Glossary opens a page where you can look up the meaning of important terms.
	Instructor Tip pops up any instructions or other information that your instructor has added to the question.
	View an Example steps you through a sample problem that is similar to the one you are working on. The example appears in a separate window. Select Continue to move to the next part of the example. The Continue button is no longer shown when the last step is reached. Select Done to close the example window and return to working on the problem.
	Help Me Solve This provides step-by-step assistance on solving the actual problem you are working on. It provides instructional text in steps and, in some steps, prompts you to enter an answer. Select Continue to step through the text. When you answer the problem correctly, you see a congratulatory message. When you answer the problem incorrectly, you see a message prompting you to try again. Typically, the message provides a hint to help you on your next attempt. After you've had additional attempts at the answer, the correct one appears in the answer box. When you have stepped through all instructions and answers, the Continue or Check Answer button is no longer shown. Select Back to Question when you are ready to try the problem on your own. You get a new problem similar to the previous one, but with different values.
	Video launches a video clip related to the current question.
	Animation launches an animation related to the current question.
	Calculator opens an online calculator.
	Textbook Opens your course's eText to the relevant content.
	Ask My Instructor lets you send an email message to your instructor about the question you are working on. When you select Ask My Instructor, an email message box opens with your instructor's email address in the "To" field and your name in the "From" field. You can change your email address if you want. The message includes the chapter, section, test name, and question numbers, as well as a link to your question. You enter a message and send it to your instructor.
	Print. . . lets you print either the problem you are working on or the entire activity (if your instructor allows) for future reference or to show your instructor if you need face-to-face help. The printout shows the questions as they appear on screen, along with identifying information, such as your name, your instructor's name, and the name of your program. For any questions you answered incorrectly, the printout includes your answers. If you have a slow or intermittent Internet connection, you can use the Print button to print the work you have done. You can return and complete your activity at a later time.
	Skill Builder opens adaptive practice for a homework question. You can answer questions in Skill Builder to review the concepts you need to answer the homework question and Skill Builder adapts its questions to your mastery level. See Use Skill Builder for details.