Read and manage mail

Updated 19 Feb 2024

Use Mail to view or send correspondence to your students. Messages are available only in the course mail tool; they are not external email messages.

:

  • Mail is available only if it is enabled on the Preferences > Course Tools page. For information about making mail available to you and your students, see Enable mail.
  • The order of appearance of the Mail page on the toolbar and whether it opens by default when you click Communicate is determined by options you select under Instructor Tools and Student Tools on the Preferences > Course Tools page.

You can open course mail by:

  • Clicking Communicate > Mail.
  • Selecting Send Message from the context menu of an asset.
  1. Click Communicate > Mail.

    Your Inbox appears. The number in parentheses after the word Inbox indicates the number of unread messages. Unread messages appear in bold font.

  2. To open a message, click the sender name, subject, date received, or course from which the message was sent.
  3. After reviewing the message:
    • To return to your Inbox, click Back.
    • To go to the next or previous message, click the up or down arrow . If you are viewing the first or last message and click the up (or down) arrow, you automatically return to the Inbox list.
    • To have the message continue to appear in bold font in your Inbox, select Mark as Unread. You can also select Mark as Read for an unread message. The message no longer appears in bold font and your unread message count is updated to exclude messages that you marked as read.
    • To delete the message, click Delete, and click OK to confirm.
    • To reply to the sender only, click Reply and compose your response.
    • To reply to the sender and all recipients on the Cc list, click Reply All and compose your response.
    • To forward the message to another recipient, click Forward and select the recipient and make any required text additions to the original message.
    • To sort messages in ascending or descending chronological order based on the date received, click the course heading.
  4. To close Mail, click Close.
  1. Click Communicate > Mail.
  2. Click Sent.
  3. To open a message, click the sender name, subject, date sent, or course name.
  4. To delete the message, click Delete, and click OK to confirm.
  5. To close Mail, click Close.
  1. Click Communicate > Mail.
  2. Click Drafts.
  3. To open a message, click To, Subject, or Saved.