Canceling Licenses

You can cancel a license to end its terms of use and automatically unsubscribe all its users so they can no longer access the product.

To cancel a license:

1. From the Manage License page, click Cancel License. The Cancel License window appears.
2. In the box, enter why you are canceling the license and any additional notes.
3. In the Order ID box, enter the identifier of the order associated with the license.
4. In the Line Item ID box, enter the identifier of the order's line item.
5. Click Continue to cancel the license.