Working with User Subscriptions

You can filter and view a user's subscriptions and canceled subscriptions (known as unsubscriptions) to products and associated resources. You can also cancel a user's subscriptions and masquerade as the user.

To view a user's subscriptions:

1. Click the Subscriptions tab on the Manage User page.
2. You can view subscriptions by whether they are active or inactive:
   • Active: Shows active subscriptions to products the user can currently access.
   • Inactive: Shows subscriptions to products that reached their expiration date and can no longer be accessed by the user.

To view the resources associated with a product:

Click the arrow next to the product in a subscription with resources you want to see. The resources appear in a list below the product. To go to a resource's Manage page, click the resource name.

To view the product or subscription details:

• To open a product's Manage page, click the product name.
• To view details associated with a subscription method, click the method name.

To cancel a users subscription to products and associated resources:

1. Select the check boxes of the user's subscriptions to products and associated resources you want to cancel.
2. Click Unsubscribe. A confirmation dialog appears, click OK. The subscriptions are removed from the list, and the user can no longer access the products or associated resources.

Note: You can cancel a user's subscription to a product and its associated resources, but cannot cancel individual resources.