Troubleshooting

Look for solutions to common issues.

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Grade sync

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Quick fixes

• Set your browser to meet system requirements and allow Pearson websites and content.
• Check your spam folder for Pearson emails.
• For issues with grades, do a manual sync using Sync now.
• You might need to remove these characters from your Revel or eText content and LMS courses, including course name, section title, and assignments: \ / " * < > + = | , % ! & : ? -. Make sure names are no more than 128 characters.

Contact Pearson Support if you still need help.

 

Updated 17 Sep 2024