Working with Subscriptions

You can view users who subscribed to the products associated with an order or were unsubscribed, filter the list of users, view associated details, and cancel subscriptions.

To filter the list of users:

1. Click the Subscriptions tab on the Manage License page.
2. To filter users by those who have subscriptions or were unsubscribed from the products associated with the order, select an item from the View list:
   • All: Shows all users who have subscriptions or were unsubscribed.
   • Subscribed: Shows only users who have active subscriptions.
   • Unsubscribed: Shows only users who were unsubscribed and no longer have subscriptions.
3. To filter users by licensing, select an item from the View users from list:
   • All Qualifying Organizations: Shows users associated with all organizations that qualify for the license, including the organization that owns the license, and their parent or child organizations.
   • Owners: Shows users associated with the organization that purchased the license.

To view user or organization details:

• To view details associated with a subscriber, hover the cursor over the subscriber's name or username.
• To view details associated with an organization, hover the cursor over the organization name.

To cancel subscriptions:

1. Click the check boxes of subscriptions you want to cancel.
2. Click Unsubscribe. The subscriptions are removed from the list, and the user can no longer access the associated products.

To cancel the license, see Canceling Licenses.