Delete or reset the course pairing

To use a different MyLab or Mastering course, remove (reset) the pairing between your MyLab and Mastering and LMS courses.

When you unpair courses, grades are automatically deleted from your MyLab or Mastering course. Any work and grades for enrolled students are lost.

Select your LMS under your integration below for how to access diagnostics.

Check the Launch Type in Diagnostics or the information below to identify which integration was set up for you. Contact your LMS administrator if you're still unsure.

Integration type Launch Type
Access Pearson, including Pearson Seamless Standard integration LTI 1.3
MyLab and Mastering Standard integration LTI 1.1
Access Pearson Codeless Channel partner integration LTI 1.3
CPI Partner Channel partner integration LTI 1.1

Direct integration

You'll generally see Direct integration links in modules and other content areas of your course. You don't access these links from the left navigation, except in Blackboard and Moodle. These links often include the MyLab or Mastering product name. For example, Mastering Biology - Student Resources.

MyLab and Mastering integration

The tool for the MyLab and Mastering ( LTI 1.1) integration is usually named MyLab and Mastering.

Access Pearson integration

The tool for the Access Pearson (LTI 1.3) integration is usually named Access Pearson.

Partner CPI or Access Pearson Codeless integration

The location of the link to access the Pearson Home page from the Barnes & Noble, Follett Willo, or VitalSource integrations varies. From your LMS course, select the Course Materials, Access Courseware, or Launch Courseware link.

MyLab and Mastering or Partner CPI integration (LTI 1.1)

  1. Export grades (results) from your MyLab and Mastering gradebook.
  2. Delete all MyLab and Mastering grades from your Blackboard gradebook.
  3. From the left navigation, select Tools.

    Tools option

  4. Select Pearson's MyLab & Mastering.

    Pearson's MyLab & Mastering button

  5. Under Support Tools, select Diagnostics.

    Diagnostics button

  6. Under Support Tools at the bottom of the page, select Click here to delete your MyLab & Mastering course association.

    Delete course association link

  7. Read the details carefully. You can't undo this action.

  8. Enter DELETE in the box and then select Submit.

    Delete MyLab & Mastering Course Association page

You might need to refresh the page to see your changes.

  1. Export grades (results) from your MyLab and Mastering gradebook.
  2. Delete all MyLab and Mastering grades from your Blackboard gradebook.
  3. Select the Partner content tab and then Content Market.

    Content Market option under Partner Content

  4. Select the MyLab and Mastering link.

    Pearson icon for Blackboard Original view

  5. Under Support Tools, select Pearson Course Disassociation.

    Pearson Course Disassocatiion button

  6. Read the details carefully. You can't undo this action.

  7. Enter DELETE in the box and then select Submit.

    Disassociate Course page

You might need to refresh the page to see your changes.

  1. Export grades (results) from your MyLab and Mastering gradebook.
  2. Delete all MyLab and Mastering grades from your Blackboard gradebook.
  3. Under Books & Tools, select View course & institution tools.

    Ultra Books & Tools link

  4. Under Tools in this course, select the Pearson icon.

    Pearson tools icon

  5. Under Tools in this course, select the Expand icon Expand icon and then Pearson Diagnostics.

    Pearson Course Disassocation option

  6. Read the details carefully. You can't undo this action.

  7. Enter DELETE in the box and then select Submit.

    Disassociate Course page

    You might need to refresh the page to see your changes.

  1. Export grades (results) from your MyLab and Mastering gradebook.
  2. If you pair a different MyLab or Mastering course with this LMS course, enter the grades manually into the new MyLab and Mastering gradebook.
  3. Delete all MyLab and Mastering grades from your LMS gradebook and any other areas or modules in your course. (Remaining grades won't sync.)
  4. To open the Pearson Home page, select the MyLab and Mastering link. For Barnes & Noble, Follett Willo, RedShelf, or VitalSource, select the Course Materials, Access Courseware, or Launch Courseware link. Don't see the link?
  5. Select the Help & Support tab.

    Help & Suppor tab

  6. Select Get Diagnostics.

    Get diagnostics button

  7. Under Course Information, select Delete MyLab & Mastering course and association with course.
  8. You can't undo this action, so read the details carefully.

    Sample delete course association

  9. Enter DELETE in the box and then select Yes, delete course association.

    Delete course association box and buttons

You might need to refresh the page to see your changes.

Access Pearson or Access Pearson Codeless integration (LTI 1.3)

  1. Export grades (results) from your MyLab and Mastering gradebook.
  2. If you pair a different MyLab or Mastering course with this LMS course, enter the grades manually into the new MyLab and Mastering gradebook.
  3. Delete all MyLab and Mastering grades from your LMS gradebook and any other areas or modules in your course. (Remaining grades won't sync.)
  4. To open the Pearson Home page, select the Access Pearson link. For Barnes & Noble, Follett Willo, or VitalSource, select the Course Materials, Access Courseware, or Launch Courseware link. Don't see the link?

  5. Select Open Pearson.

  6. Select the Help & Support tab.

    Help & Suppor tab

  7. Select Get Diagnostics.

    Get diagnostics button

  8. Under Course Information, select Delete MyLab & Mastering course and association with course.
  9. You can't undo this action, so read the details carefully. For example:

    Sample delete course association

  10. Enter DELETE in the box and then select Yes, delete course association.

    Delete course association box and buttons

You might need to refresh the page to see your changes.

Direct integration

Download your diagnostics file and email it to your Integration Specialist or other Pearson contact. They will reset your course pairing.

About deleting the course pairing

You might do this when students have access codes for one MyLab or Mastering course, but you paired with a different one. For example, students might have access codes for a fifth-edition textbook in MyLab and Mastering, but the course is paired with a fourth-edition text. Or you might have accidentally added or copied the wrong MyLab or Mastering course.

We recommend keeping the pairing of MyLab coordinator courses to re-use them term to term.

Unpairing courses with student enrollment

When you delete a course with student enrollment, any student work and grades are lost. Don't unpair a MyLab and Mastering instructor course with child courses in which students are enrolled. This deletes the instructor course. Open the child courses only from your LMS course, not directly from the MyLab and Mastering website. Students can continue to open child courses either way.

If you pair a new MyLab or Mastering course with your LMS course after students enrolled in the original MyLab or Mastering course, students need to enroll in the new course.

  • If you pair the same MyLab or Mastering course, students who already enrolled automatically gain access but might be asked to link accounts. Students must use the same Pearson username and password from the original course.
  • If you pair a different MyLab or Mastering course, students might be requested to pay again. Contact your Pearson sales representative and request replacement access codes.

Accidentally unpairing a course

If you accidentally unpair your LMS course from a MyLab or Mastering course that is without enrolled students or associated grades, you need to create a new course and then pair it to the same MyLab or Mastering course.

If your course has enrolled students or associated grades, contact Pearson Support if you want to restore the pairing. Note that there are time limitations on restoring a deleted course pairing.

 

Updated 29 Mar 2024